Understanding Your Rights As A Patient
The staff at Longmont United Hospital views each patient as an individual. We tend to our patients' medical and emotional needs. We strive to promote healing. As a patient here you have the right to good care and to be treated with dignity. It is our goal to provide quality health care "Through the Eyes" of those we serve. If you ever have a concern or need, we want to know as soon as possible so we can make things right and meet your needs as quickly as possible. Please speak with your caregiver or the Patient Representative if you have ANY concerns.
You have the right to:
- Respect and privacy at all times
- Be cared for in a clean, safe setting, free of needless restraints
- Have confidential care
- Have adequate pain relief
- See your medical records
- Know about your health status, treatment and recovery
- Refuse care/treatment
- Know who your caregivers are
- Have a family member participate in your care
- Exclude family members from participating in your care
- Plan for your health care needs after you leave the hospital
- Understand your bill
- Ask for the average LUH charge for a procedure you may have (except in an emergency)
It is your responsibility to:
- Be involved in your health care
- Ask questions and expect answers you can understand
- Inform the staff about your medical history, including allergies
- Tell staff why and when you take your medicines
- Tell staff what your needs are
- Tell your nurse or caregiver immediately if you feel unsafe
- Before surgery or a procedure, make sure that you are clear on exactly what will be done and agree
- Let staff know the name of any person who helps you with health care decisions
- Share a copy of your advanced directives with staff, if you have them
- Leave items of value at home
- Follow hospital rules
- Give staff any medicines that you have with you
- Bring your insurance card
- Know what your insurance will and will not pay