A Planetree Designated® Hospital


The Importance of Planetree Designation®PlaneTree, Longmont United Hospital

Planetree Designation represents the highest level of achievement in patient/person-centered care based on evidence and standards.

At a time when healthcare marketing campaigns increasingly assert organizations are pledging to “put patients first,” the Planetree Designation Program is the only program to formally recognize excellence in patient- and person-centered care across the continuum of care.

The Designation Program provides a structured, operational framework for evaluating the organizational systems and processes necessary to sustain organizational culture change. Through a set of experience-based and evidence-based criteria, the program converts the aspirational aim of becoming more “patient-centered” into something that is defined, attainable and measurable.

Being a Planetree Designated® Hospital

Longmont United Hospital has demystified the healthcare experience for the patient and raised the expectations of care. Each patient can expect each health professional to consider his or her comfort and dignity while providing top-quality care. Each patient is encouraged to be actively involved in learning about his or her health and care through patient education and review of medical charts. The Hospital also expects health professionals from different disciplines to provide continuity of care through communication to each other and the patient. Longmont United Hospital implemented weekly multidisciplinary rounds to facilitate communication.

New Caring Touch Campaign

Guided by the Ten Components of a Patient-centered Culture

The Hospital has implemented initiatives designed to enhance patient care, the employee experience, and community health.

Health Center of Integrated Therapies, Longmont United Hospital's integrated therapies service, provides a range of therapies including stress reduction or pain management tools such as acupuncture, massage, and meditation. It was the recipient of the 2004 Spirit of Planetree Award for Integrative Medicine and was recognized by Natural Health as one of America’s Healthiest Hospitals with Complementary and Alternative Medicine. The Health Center of Integrated Therapies now offers consultations for hospitals, clinics, and health care organizations that are launching or expanding integrative medicine in their communities.

Providing excellent patient-centered care begins with excellent employees and physicians. Longmont United Hospital offers opportunities, such as the Embrace Wellness program, to help each employee have a well-rounded life while being mentally, socially, and physically healthy. The Hospital believes each employee needs to take care of him or her self in order to provide excellent and compassionate care.

Improving the health of the communities served is part of the Longmont United Hospital’s Mission and Environmental Statement. A composting and recycling program was implemented throughout the Hospital along with a medication take-back program that prevented medications going into the wastewater stream. Longmont United Hospital has received several community awards for leadership in business practices to reduce waste and pollution.

Going Forward as a Planetree Designated® Hospital

Continuing to grow, change and improve safe, patient care is important at Longmont United Hospital. The Hospital participates in Schwartz Center Rounds, a multidisciplinary forum designed to support and improve compassionate patient care.

Longmont United Hospital serves communities from the Rocky Mountains to the plains of Colorado. Its vision is to be the healthcare organization where the best nurses and staff are employed, where the best physicians practice, and where people choose to receive care. The dedication and commitment of its leadership, employees, physicians, and volunteers to provide safe, patient-centered care made becoming a Planetree Designated Hospital possible. Longmont United Hospital is recognized by HealthGrades as a national leader in excellent patient experience. Longmont United Hospital is dedicated to improving the health of our patients and communities we serve.

Constructing a Planetree Hospital

Longmont United Hospital has been remodeled and newly constructed with design elements of patient-centered care and patient safety as the top priority. The design teams on the construction projects included all disciplines of health care professionals and ensured the application of Planetree components. Longmont United Hospital is now an example of how any hospital can successfully build, or rebuild, their campus while integrating the latest technologies with the Planetree Care Model and clinical excellence.